FAQ

We have offices in Brisbane, Queensland, and in Adelaide, South Australia. We operate in Brisbane, the Gold Coast, Sunshine Coast and the greater Adelaide area.

Our minimum coffee cart package is 100 hot drinks.
We often cater for small groups, however the minimum package price applies. We also cater for large groups, and charge per cup once the first 100 cups is exhausted.

No, we don’t offer pay-as-you-go coffee packages, however your local coffee van may be able to assist you with that.

Good question.  Our standard package includes 100 hot drinks.  Having a minimum number of cups allows us to keep our pricing as low as possible, while still offering a range of extras for clients who would like a more customised or premium service.  Don’t hesitate to email or ring us for our latest pricing and menus.  We appreciate that sometimes you may have a smaller group or require a shorter service time.  If you’re around the corner from our office or close to another event we’re catering, then we may be able to work something out!

Reach out to us at hello@hellocarts.com.au or by phone and we will start the booking process with you. Our very first step is to send you our online booking form and menu. Let’s start planning!

We also offer dry hire of our white carts, where you can hire a cart without an attendant, food or equipment.  We will deliver and set the cart up, then come back and collect it from you at the end of the day.  We currently have six white carts, which is perfect if you’re looking for a range of very similar looking carts for a large event.

Our red ice cream cart, coffee carts, fairy floss and popcorn carts all need access to power (regular 10amp power points). If you’re unable to provide access to mains power, we can supply a generator for an extra fee.

Our standard quotes will always include the supply of one very friendly attendant and/or barista for your event. But if you would like to run the cart yourself or arrange an all-day hire, please just let us know.

Absolutely. Our team are very happy to wear shirts/caps/aprons or anything else bearing your logo!

Yes, each of our carts can be customised with full colour branded front panels. We can also build custom themed carts for your events.

Yes, nearly all the food and drink we supply can be customised. We can apply round glossy custom labels or hand stamp your logo onto both our coffee cups and iced tea cups. We can provide printed napkins and food packaging and can even theme our fairy floss colours for your event. Some of our suppliers also customise their colours/flavours to suit your individual needs.

• Our coffee carts are 170cm long x 90cm wide.

• Our white carts are 112cm long x 62cm wide.

• Our natural, pink and black carts are 150cm long x 75cm wide.

Our ice cream bikes are 210cm long x 90cm wide.

No, we’ve distributed everything from sample packs to brochures, brand merch and t-shirts from our carts. We also offer dry hire of some of our carts if you wish to use them at your function or event.

Great question. Food carts are gorgeous small catering carts for when you need a mobile catering solution.  They can be used indoors or outdoors and are often used when food trucks are too big for your space.  They are a fabulous way to draw a crowd at your event, or to increase brand engagement.  Our food carts, including our gelato and ice cream carts and coffee carts are hired for:

• Brand activations
• Conferences
• Retail shopping incentives
• Employee appreciation days
• Product launches
• VIP events
• Corporate events
• Display village opening days
• Store opening days and special events
• Private events
• Weddings

Yes, we do. If you would like your food/drink served by roaming staff, our team can wander throughout your event with usherette trays. Contact us for further information.

Yes, we offer both short-term and long-term hire. We can put together a cart proposal to suit any duration of event.

Our directors have worked in both the Australian and Canadian events industries. Combined they have over 30 years’ experience in events.

Yes, we are covered by 20 million dollars in public liability insurance.